Returns Policy

If you want to cancel/return your order you must tell us within 14 days (beginning on the day after the day you receive the goods), and you then have 14 days to return the items. Items must be returned in the original packaging. Please allow 10 days for returns to be inspected and to show on your statement. This does not affect your rights to return faulty goods.

By Post

If you wish to return your order, any postage fees will be at the consumers expense. Please send to:

Allen House, Wetmore Road, Burton upon Trent, Staffordshire, DE14 1TR

Delivery times

The 75th-anniversary items are being produced to order. This is to avoid the risk of our club getting left with expensive unsold stock from minimum order quantities, something that has caused problems in the past.

All items will be dispatched within a minimum of 4 weeks. 8 weeks for leather goods. Items not in stock will take longer and will be sent separately and notified accordingly.

Ordering outside the UK

  • Prices for postage and packing to overseas are displayed for each item.